Help Desk Northeast State Community College Help Desk Knowledgebase
Faculty and Staff
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Knowledgebase Faculty and Staff

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Northeast State Approved Software List for Faculty/Staff

I need to install software on my college owned computer The list below contains software that is commonly used by Faculty & Staff. If the software that you are needing installe

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How to reset your MyNE/Okta password

Below you will find helpful instructions for adding your personal email address to your MyNE dashboard. By setting this up you will be able to perform a password reset if

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Office 365 for Faculty and Staff - Personal Devices

The Office of Information Technology (OIT) provides all enrolled students FREE access to Office 365 for personal computers. Your Office 365 access includes Word, Excel, and PowerPoint, in addition to ...

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Antivirus for Faculty and Staff - Personal Devices

Northeast State has an agreement with our current antivirus provider, Sophos, to supply free antivirus for personal devices of students, faculty, and staff. If you wish to obtain a free copy of this a...

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Mapping Network Drives for Faculty/Staff

How do I map a drive when I’m not on the computer in my office? If you are working on a computer where your Mapped Drives folder hasn’t been set up, you can still access those drives by directly acce...

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VPN Setup - Windows 10

Below you will find helpful instructions for setting up a VPN connection on a Windows 10 device. If you have any issues configuring this please submit an

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VPN Setup - Apple macOS

Below you will find helpful instructions for setting up a VPN connection on a Apple macOS device. If you have any issues configuring this please

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Instructions for resetting Dropbox Sign password

Resetting Your Dropbox Sign Password and MFA Follow these steps to reset your password for Dropbox Sign: Enter the Dropbox Sign URL

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How do I access Banner PROD and Argos?

If you need the url address, link, or shortcut for Banner or Argos, please go to \\polaris\campus\Staff_Shortcuts.  Inside of the Staff_Shortcuts folder you will see shortcuts for Banner and Argos. Pl...

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How to Find a Faculty or Staff Email Address

Below you will find helpful instructions for looking up Faculty or Staff email addresses. If you have any questions please feel free to

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Microsoft Teams - Joining a Team in another Microsoft 365 organization

Below you will find helpful instructions for joining a Microsoft Team that another organization has created. If you have any problems or questions with joining a Microsoft Team please feel free to sub...

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