Help Desk Northeast State Community College Help Desk Knowledgebase
Faculty and Staff
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Knowledgebase Faculty and Staff

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Office 365 for Faculty and Staff - Personal Devices

The Office of Information Technology (OIT) provides all enrolled students FREE access to Office 365 for personal computers. Your Office 365 access includes Word, Excel, and PowerPoint, in addition to ...

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Antivirus for Faculty and Staff - Personal Devices

Northeast State has an agreement with our current antivirus provider, Sophos, to supply free antivirus for personal devices of students, faculty, and staff. If you wish to obtain a free copy of this a...

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Mapping Network Drives for Faculty/Staff

How do I map a drive when I’m not on the computer in my office? If you are working on a computer where your Mapped Drives folder hasn’t been set up, you can still access those drives by directly acce...

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Northeast State Approved Software List for Faculty/Staff

I need to install software on my college owned computer The list below contains software that is commonly used by Faculty & Staff. If the software that you are needing installe

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Instructions for resetting Dropbox Sign password

Resetting Your Dropbox Sign Password and MFA Follow these steps to reset your password for Dropbox Sign: Enter the Dropbox Sign URL

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How do I access Banner PROD and Argos?

If you need the url address, link, or shortcut for Banner or Argos, please go to \\polaris\campus\Staff_Shortcuts.  Inside of the Staff_Shortcuts folder you will see shortcuts for Banner and Argos. Pl...

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How to Find a Faculty or Staff Email Address

Below you will find helpful instructions for looking up Faculty or Staff email addresses. If you have any questions please feel free to

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Microsoft Teams - Joining a Team in another Microsoft 365 organization

Below you will find helpful instructions for joining a Microsoft Team that another organization has created. If you have any problems or questions with joining a Microsoft Team please feel free to sub...

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Office of Academic Computing - FORMS links for common requests

Please use the links below to complete forms for common request such as Master Course Access, Combining Courses, importing or copying courses. If you need technical support

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