Help Desk Northeast State Community College Help Desk Knowledgebase
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Brightspace Pulse App Login Issues with Okta MFA

How to Fix Being Stuck in the Browser During Login Overview Some students may experience issues logging into the Brightspace Pulse mobile app where the login process completes in a web browser but doe...

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Student ID & My.Northeast Username Lookup

Below you will find helpful instructions for recovering your Username or Northeast State ID number. If you have any problems or questions please feel free to submit a IT Helpdesk Ticket.

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How do I access the campus Wi-Fi?

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Where are the Open Computer labs?

Northe

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Office 365 for Students - Personal Devices

The Office of Information Technology (OIT) provides all enrolled students FREE access to Office 365 for personal computers. Your Office 365 access includes Word, Excel, and PowerPoint,

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Antivirus for Students - Personal Devices

Northeast State has an agreement with our current antivirus provider, Sophos, to supply free antivirus for personal devices of students, faculty, and staff. If you wish to obtain a free copy of this a...

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New Student Account Information

All Northeast State students will have the following accounts: Active Directory - Login to the network, including WiFi Desire2Learn - D2L Bri

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Installing the Chromebook Respondus Plugin

Below you will find instructions for the Chromebook Respondus Plugin. If you have any issues with these steps please contact Mike Collins or submit an

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Respondus LockDown Browser - MAC Security Settings

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Accessing Electronic Resources (E-Books and Access Codes)

Northeast State Community College utilizes the latest technology offered by Publishers and while this makes access to content seamless at times, the way students access the content can vary from cours...

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Printing in classrooms

Printing in Classrooms and Labs Active students, faculty, and staff have access to printing resources in all computer-based classrooms and computer labs on a pay-to-print basis.

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How to reduce the size of a PowerPoint File

Com

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How to Add, Remove or Update Security Methods - MyNE (MyNortheast)

Instructions for Setting Up Additional Authenticators and Secondary Email in Okta   1. Log into your MyNE (Okta) account, including your current Multi-Factor Authentication method. 2. When you are log...

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The Importance of Reviewing Course Syllabi

The Importance of Reviewing Course Syllabi Introduction As a student, one of the most crucial steps you can take at the beginning of any course is to thoroughly review the course syllabi. This incl...

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